B&R Mini Storage
615 7th Ave.
Longview, WA 98632
(360) 577-1110

Online Privacy Policy & Terms and Conditions

Preface

Information provided in this document applies to user interaction with the extension of the B&R Mini Storage web site after a user clicks "Pay Your Rent Online", or navigates to the bnronline.com/payment URL. These privacy policy conditions are provided by SMD Software, the payment and user login processor, as well as the supplier of the storage accounting software. Refer to the following URL for further information: http://www.sitelink.com/privacy-policy

The remainder of the bnronline.com web site may collect and transmit to our onsite office the following information for the purpose of unit request/reservation by a potential customer: name, street address, phone number, fax, email address. None of this information is used for marketing purposes, nor leaves B&R Mini Storage's internal computer networks. Such information is retained solely for the purpose of providing unit request/reservation for a potential customer and is discarded as soon as such request is canceled or abandoned.

What Information Do You Gather About Me?

We collect from you only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to process an online payment or unit request we ask you to provide us with information necessary to process your order which may include, but not be limited to, name, physical address, telephone number, facsimile number, email address, company name, title, credit card number, expiration date, and storage unit number.

We collect your email address so that we can send you information about your transaction and its status. We may use your email address to inform you about current offers or events. We will never sell individual personal information with anyone without your advance permission or unless ordered by a court of law. The credit card information that is collected is used strictly for billing purposes.

Sharing Your Personal Information

B&R Mini Storage does not sell information to unrelated third parties. B&R Mini Storage handles your contact and order information for the purposes of satisfying your payment or reservation.

Changes to This Online Privacy Policy

B&R Mini Storage reserves the right, at its sole discretion, to change, modify, add or remove portions of this Online Privacy Policy at any time. Accordingly, B&R Mini Storage recommends that you revisit this Online Privacy Policy from time to time to ensure that you are aware of the current privacy practices. Your continued use of the website following any changes signifies your acceptance of these changes.

Session Cookies

The B&R Mini Storage web site, www.bnronline.com, uses session cookies to enable making transactions on our site. A session cookie is a small file placed on your computer which acts as a unique identifier to keep track of the information you have entered. Without the session cookie, our site cannot track the information you are entering, and you will be unable to complete your transaction.

A session cookie does not remain on your machine after you close your web browser window. Our session cookie contains none of your personal information, and cannot be used to track you around the web. It can only be used by our web site to identify the information you have entered during the transaction process which is required to complete the transaction.

How to Enable Cookies in your Browser

Your web browser is the primary way you can control cookies. The method for changing your cookie settings will vary depending on the browser you use, but options should be similar regardless of your browser choice.

Google Chrome

If you are using Google Chrome web browser:

1. Select the Chrome menu icon (top-right corner of the window.)
2. Select `Settings`.
3. Near the bottom of the page, select `Show advanced settings`.
4. In the "Privacy" section, select `Content settings`.
5. Select `Allow local data to be set (recommended)`.
6. Select `Done`.

Firefox

If you are using Firefox web browser:

1. Click the menu button (top-right corner of the window) and choose `Options`.
2. Select the `Privacy` panel.
3. Set "Firefox will:" to "Use custom settings for history."
4. Check mark "Accept cookies from sites" to enable cookies.

Safari

If you are using Safari web browser:

1. Choose `Safari` > `Preferences`, click `Privacy`.
2. Select the following: "Allow from websites I visit." Selecting this option helps prevent websites that have embedded content in other websites you browse from storing cookies and data on your Mac.

Internet Explorer

If you are using IE 6, your cookies will be automatically controlled based on your privacy settings. If you would like to override automatic cookie control, choose Tools -> Internet Options -> Privacy -> Advanced. From this panel you can choose to override automatic cookie handling, and specify how you would like to deal with First Party and Third Party cookies. First party cookies come from the owner of the website you are visiting, third party cookies come from a different company (for instance, and advertising company). You can select "Accept", "Block", or "Prompt" - if you choose "Prompt", your browser will notify you each time a web site attempts to set a cookie on your machine, and you can choose to accept or reject the cookie. If you would like to accept session cookies, but not persistent cookies, check the box to "Always Allow Session Cookies." Please note that session cookies are required to enable shopping on many web sites, including B&R Mini Storage.

Other Web Browsers

Other web browsers provide similar options that are usually included in the web browser options window.

You can also control cookies with a number of internet security packages. If you use one of these packages, please refer to the software documentation for more information.

This information is provided for reference purposes only and we take no responsibility for any legal ramifications that may result from using all or part of this information. The providing of this information in no way removes your responsibility for your own policies. You will be solely responsible for the information contained in your own refund and privacy policy.

Online Privacy Policy

We collect from you only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to process an online payment or unit request/reservation we ask you to provide us with information necessary to process your order including, but not limited to, name, physical address, telephone number, facsimile number, email address, company name, title credit card number, expiration date, and storage unit number.

We collect your email address so that we can send you information about your transaction and its status. The credit card information that is collected is used strictly for billing purposes.

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Terms and Conditions

B&R Mini Storage and its affiliates provide their services to you subject to the following notices, terms, and conditions.

Promotions and Offers

Subject to change. Promotions are good for new customers only. Subject to specific units and availability. Other restrictions, taxes, fees, and administrative fee, apply. See contract for full details. Not available on transfers or additional spaces. Pricing subject to change. Reservation required to guarantee price. Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting. Online pricing available only for online reservations and rentals.

Refunds

Move-out refund may be issued upon request if the customer account remains in good standing. This includes, and is not limited to the following: the tenant notified the management about an upcoming move-out according to the terms of the lease; the rental space was left in a clean condition, swept up, without any stains on the floor, walls and the ceiling; there was no damage to the rental space, buildings or other property; the rental space did not contain any items left by the tenent; the tenant completed the move-out before the rent was due for another rental period; the tenant's account did not have prior late fees and all rent payments were made on time; the tenant, or anyone associated with the tenant, did not cause any trouble for the management during the lease period. All refunds are processed on the case-by-case basis.

In the event your account was overcharged due to an office error, we will refund your money after you notify the management of the discrepancy.

For Merchandise Sales we will accept the return for a refund of any unopened and unused merchandise within the first 60 days of purchase. A receipt is required to return the merchandise.

Privacy Policy

B&R Mini Storage respects the privacy of its users. Please refer to details of our privacy policy listed above.

Disclaimer

This site is provided by B&R Mini Storage on an "as is" basis. B&R Mini Storage makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. B&R Mini Storage disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. B&R Mini Storage will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification

You agree to defend, indemnify and hold harmless B&R Mini Storage, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including legal fees, arising out of your use of the website and services, including but not limited to out of your violation of any representation or warranty contained in these Terms and Conditions.

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